FAQ’s

Yes, we are able to quote from a set of architectural plans. Email them to office@surepaint,com.au for a prompt quote.

Our quotes are valid for 3 months from the date of the quote. If you require a revision please contact our office.

Surepaint has 3 warranty systems in place the first is a standard warranty which after Surepaint has completed your project.

Standard – We will warrant our workmanship for a period of 2 years on all surfaces except roofs, handrails and floors or decks which we cover for 1 year 

5 Year Warranty – We will warrant our workmanship against blistering, peeling and flaking as a result of faulty surface preparation or application of the coating system.

10 Year Warranty – We will warrant our workmanship against blistering, peeling and flaking as a result of faulty surface preparation or application of the coating system when painting a surface from bare.

We are happy to say a big NO, Surepaint does not employ subcontractors when for any painting or cleaning works. All our painters and cleaners are tax file number employees which are covered by our company’s work cover and have their superannuation paid. Our employee’s are monitors by GPS tracking and use digital timesheets everyday to “log in” and “log out”.

We have trade accounts with all the major paint suppliers. Taubmans, Dulux, Wattyl, Solver and Resene. We use a variety of different products however we only use the premium paint lines which ensures our customers get the best return on their painting investment.

Our standard window preparation includes remove loose glazing putty to minor areas, scrape and sand loose flaking painting then fill any surface imperfections. Once the preparation has been completed any bare timber is spot primed using a premium undercoat.
In the event our painters determine that the existing glazing putty needs to be completely replaced due to its condition we will bring this to your attention.